Greenttea Game offers a variety of online and mobile games. Our Privacy Policy applies whenever your personal information is processed as part of our “Services,” which means our games, products, services, content, Greenttea Game.com, and/or other domains or websites operated by Greenttea Game. It describes how we process your personal information and your rights and choices concerning your personal information.
Greenttea Game develops and publishes games for web, mobile devices and other platforms on which players can use our Services. You can find a list of all of the Greenttea Game entities under common ownership with Greenttea Game Inc. here. These are referred to as our “Group Companies”. “Greenttea Game,” “we,” “our,” or “us” in this Privacy Policy refers to those Group Companies that operate under this Privacy Policy.
For purposes of data protection laws, Greenttea Game Inc. is the “data controller” of your personal information. We will refer to countries in the European Economic Area (EEA), Switzerland and the UK collectively as the “European Countries” in this Privacy Policy.
This Privacy Policy applies whenever your personal information is processed as part of our “Services,” which means our games, products, services, content, Greenttea Game.com, and/or other domains or websites operated by Greenttea Game. It describes how we process your personal information when providing these Services to you, and your rights and choices concerning your personal information. The Privacy Policy’s sections are listed and hyperlinked in the Table of Contents above for easier navigation.
If you play Greenttea Game’s games or use Greenttea Game’s other Services, your information will be processed in the ways described in this Privacy Policy.
We will process any personal information that you provide to us, including when you create your account or a player profile.
When you use our Services, you may give us personal information directly (for example, details you register with us when setting up your account), and we will store that personal information on our systems and process it for the purposes described in this Privacy Policy.
Depending on the Service, the personal information we collect will be relevant to providing that Service and include some or all of the following:
We collect personal information that you choose to provide to us about people you know, but be sure to ask their permission first. Other players may also provide use with personal information about you too.
We may give you the ability to invite people you know to use Greenttea Game Services, including by importing your address book or manually entering their contact information. You are responsible for ensuring your sharing of this personal information with us is compliant with applicable laws. In some countries, this may require you to get permission from the people you invite before you share their information.
We may also get personal information about you from other Greenttea Game users. We process this personal information to help you and your contacts connect through our Services. If you want to remove personal information stored by us, follow any instructions in the Service or see Your Rights below.
We’ll collect personal information about the ways you use and interact with our Services.
When you use our Services, we will collect personal information about the ways in which you use and interact with our Services, such as when and for how long you play our games, which game features and other players you interact with, any purchases you make, what progress or levels you achieve, and other gameplay activities in which you participate. We will also create a Greenttea Game player ID to identify your game account (on Greenttea Gamegames.com, your Greenttea Game player ID will appear in the URL of your profile page).
If you choose to use communication features in Greenttea Game Services to communicate or share information with other players, then we’ll collect information on what is communicated or shared. This includes:
We may keep these communications, comments, photos, drawings, and other user-generated content on Greenttea Game’s servers to use them to protect the safety and well-being of our players; to protect Greenttea Game’s rights and property in connection with our Services; to conduct research; to operate, improve, personalize, and optimize our Services and our players’ experiences, including through the use of analytics; and to manage and deliver advertising. Where required by law, we will seek your consent for this.
We’ll collect information related to any purchases you make.
If you purchase in-game virtual currency or items in a game you play on any Greenttea Game game website, our third-party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address, email address, and financial information. Where we use payment processors, they do not share your financial information, like credit card numbers, with Greenttea Game, but they may share non-financial information with us related to your purchases, like your name, billing address, and the items purchased.
When you play Greenttea Game’s games or access any of our other Services on connected third-party applications or platforms (like Facebook, Apple, Google, Snapchat, TikTok or Amazon), any purchases you make will be processed by that third-party application or platform and subject to that third-party application or platform’s terms of service and privacy policy. For these purchases, Greenttea Game does not receive your financial information, but may receive non-financial information related to your purchases, like your name, approximate physical location, and the items purchased. The information Greenttea Game receives depends on the Greenttea Game game you’re playing and the third-party application or platform. Greenttea Game’s Terms of Service explain our policies and terms related to charges, billing, third-party credits, and virtual currencies. Please note that purchases of third-party credits or currencies are also subject to those parties’ terms of service and privacy policies.
We’ll collect personal information from other companies, including social networks, if you access our games through your accounts with those companies or you choose to connect through those accounts to our games.
If you play Greenttea Game’s games or access any of our other Services on social networks like Facebook or other connected third-party platforms, Greenttea Game may receive certain information about you from that third-party platform.
Depending on the Greenttea Game game you’re playing, the third-party application, your privacy settings, and, if applicable, your friends’ privacy settings on that third-party application, Greenttea Game may collect and store some or all of the following from the third-party platform:
If you access our Services from a third-party platform or connect our Services to a third-party account, you should also read that third-party platform’s terms of service and privacy policy.
If you are unclear about what information a third-party platform is sharing with us, please go to that platform to find out more about their privacy practices and any options available to you regarding such sharing.
We process your personal information for a number of reasons, including to provide and improve our Services; protect you and others; for marketing and advertising our, and our third party partners’, products and services; for business continuity reasons; and to comply with legal rights and obligations.
The main reason we process your personal information is to provide you with Services and to improve your gaming experience, but there are other reasons as well. We process your information for the purposes below:
Our legal grounds for collecting and using the information described above depends on what the information is, the context in which we collect it and applicable privacy laws. Those grounds are as follows:
If you have questions, need further information about the legal grounds for processing your personal information, or want to withdraw your consent please see the Contact Us section below.
We share your information with our Group Companies, people you know, other Greenttea Game players and certain other third parties when you use our Services.
We may share your personal information from our Services with others in the ways described below.
Greenttea Game’s games and Services support and often encourage you to interact with other players. In most Greenttea Game games, if you play through a social network or connect to a social network (for example, Facebook), your social network friends who also play a Greenttea Game game will see your name, photo, player profile (which may include the information described above in Information About You That You Share With Us Directly), and descriptions of your in-game activity (including any Greenttea Game games you have played).
In addition, in many Greenttea Game games, other players, regardless of whether they are your social network friends, will be able to see your player profile (as described above); view descriptions of your in-game activity; communicate with you within our Services; and send you game requests or friend requests through our Services or the related social network. For example, in Greenttea Game Poker, when you are playing at a table, all the other players at the same table can see your player profile and send you an in-game chat message.
We’ll share your information with other companies in the Greenttea Game group.
We may share your personal information within the Greenttea Game Group Companies to enable the Greenttea Game group to carry out the purposes set out in this Privacy Policy. You can find a list of those companies here.
We’ll share some of your information with advertisers to help make the advertisements you see more relevant to your interests when you use our Services.
We’ll share some of your information with advertisers to help make the advertisements you see more relevant to your interests when you use our Services. We do not directly share personal information that identifies you with third-party advertisers for their advertising purposes unless you give us your consent, where legally required.
Advertisements that are tailored for your interests may include banner ads on game boards or in Services, such as full-screen ads between moves or games or ads made available through an “offer wall” (in which advertisers offer virtual currency or other in-game items to players in exchange for watching an advertisement, signing up for an account, completing a survey or performing some other activity). Offer walls are hosted by third-party offer wall providers, and the offers are made by third-party advertisers, not by Greenttea Game.
We’ll share your information if necessary for safety, security, or compliance with legal obligations.
Your information, and the contents of all of your online communications in our Services and between you and Greenttea Game may be accessed and monitored as needed to provide our Service and may be disclosed:
We’ll share your information with the third-party service providers and business partners that we work with to bring you our Services and that support us with our business.
We will share your information with:
We may share your information with a third party in connection with a business transition, like a merger or acquisition.
Where we consider a business transition, like a merger, acquisition by another company, or sale of all or part of our assets (like selling a game), we may disclose or transfer your information, including personal information, to the purchaser.
Depending on what privacy laws apply to you, you and/or your legal representative have certain legal rights in connection with your personal information.
Your privacy rights are explained below. These rights apply to information about you, and their scope and applicability can vary across different regions. For example, they could extend to your household or a legal entity or could be exercised by a legal representative on your behalf. We will comply with applicable privacy laws, including any required response times.
Subject to certain exemptions, you have the right to:
For California residents, please also review our California Notice for additional rights. For Nevada residents, please see section 6 below.
You and/or your legal representative can exercise these rights by submitting a request through our Personal Data Request Portal or using the Contact Us channels below. For Empires & Puzzles contact Support and for Puzzle Combat contact Customer Support or use the support function in the game.
To manage the information we receive from third-party applications or platforms and from your mobile device, use the tools and settings provided by those third-party applications and devices.
You can manage the information we receive from third-party applications or platforms and from your mobile device as follows:
Once we receive your information from a third-party application or platform or from your mobile device, that information is processed by us in accordance with this Privacy Policy.
You can unsubscribe from promotional emails by clicking the “unsubscribe” link or visiting our Email Settings page. You can opt out of mobile push notifications in your device’s settings page. You can opt out of SMS text communications by texting STOP.
To stop receiving promotional emails from Greenttea Game, click on the “unsubscribe” link at the bottom of any promotional email from Greenttea Game or visit our Email Settings page. For Empires & Puzzles contact Support and for Puzzle Combat contact Customer Support or use the support function in the game. Your unsubscribe request or email preferences change will be processed promptly, and in no event longer than ten business days. During that processing period, you may receive promotional emails that were already scheduled.
If you want to stop receiving push notifications, which are messages an app sends you on your mobile device even when the app is not on, you can turn off push notifications by visiting your mobile device’s “settings” menu. Many of our games also offer the ability to turn off push notifications in the in-game “settings” menu.
You can opt out of receiving SMS text messages by texting back STOP to the number we send the text from or by Contacting Us. For Empires & Puzzles contact Support and for Puzzle Combat contact Customer Support or use the support function in the game.
When we receive an opt-out message from you for SMS text messages, we may send a text message confirming receipt.
Where you opt out of receiving promotional communications from us, you may occasionally hear from us if we need to provide you with non-marketing information about our Services or if we need to request information from you related to the performance of our Services to you.
If you are a California resident, please see our California Notice. If you are a Nevada resident, please see this section for information on your rights.
If you are a California resident, you may be able to exercise additional rights granted by California law in relation to your personal information that we process (subject to certain limitations). For more information, please review our California Notice.
If you are a Nevada resident you may be able to exercise additional rights to opt out of future sales of certain covered information that a website operator has collected or will collect about you. If you are a Nevada resident, you may exercise this right by submitting a request through our Support and for Puzzle Combat contact Customer Support or use the support function in the game. Please include sufficient information for us to identify you, such as information about previous games you’ve played, or, if applicable, your account information including Greenttea Game ID. Please note we may take reasonable steps to verify your identity and the authenticity of the request.
We seek to ensure that we do not collect information from children.
Our Services are not marketed to, or intended for, children. For these purposes, we use the term “children” to refer to someone who is: (a) under 13 years old or, if older, (b) between 13 and 18 years old but under the age at which they can give valid consent to processing of their personal information under applicable data privacy laws. Greenttea Game strives to follow the different minimum age guidelines set by the laws of individual regions when determining the age that children can access certain features of our Services.
Children are not permitted to use these Services, and we do not knowingly collect any personal information from children. Though our Services are not intended for children as the primary audience, we may collect age information before allowing a user to proceed for certain Services. For users who identify themselves as children in our age-gate on such Services, if we allow children to use the Services, we will either provide a version of that Service that does not collect, use, or disclose “personal information” (as defined in the Children’s Online Privacy Protection Act (“COPPA”)), except as permitted by COPPA or other privacy laws (where applicable), or obtain legally valid parental consent.
If we learn that we have inadvertently gathered personal information about a child that is not subject to an exemption under COPPA or another applicable privacy law, we will take measures to promptly remove that information from our records.
When you use our Services, your personal information may be processed in the United States and other countries.
As part of our international operations, we may transfer personal information to our Group Companies, business partners and service providers located internationally for our legitimate business purpose, including for the purposes listed in the Why We Process Your Information and Our Legal Grounds section above. We store personal information about you on servers located in the United States or where our Group Companies, business partners and service providers have their operations.
Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where your information is processed may be different from the privacy laws applicable to the place where you are resident. When we transfer your personal information internationally we treat your personal information securely, lawfully, and in accordance with privacy obligations. For example, in European Countries, this may include transferring personal information to countries deemed safe by the European Commission, implementing the European Commission’s Standard Contractual Clauses or using another approved mechanism for transfers of personal information between our Group Companies, business partners and service providers (where applicable).
Greenttea Game, Inc. are Privacy Shield certified.
Greenttea Game, Inc. are Privacy Shield certified. The Greenttea Game entities and subsidiaries listed in our Privacy Shield certification record accessible here are certified under the EU-U.S. Privacy Shield, effective as of the date our certification posted idhere. Although we do not rely on the Privacy Shield to receive personal information from the European Union, we will in any event adhere to the relevant Privacy Shield Principles for all personal information received from the Europe Union.
You may exercise any rights you have to correct, amend, or delete information about you as described in Your Rights. If your complaint is not resolved through these channels, under limited circumstances more fully described on the Privacy Shield website, an additional binding arbitration option may be available to you.
When Greenttea Game transfers personal information which is protected under the Privacy Shield to a third-party service provider acting as an agent on our behalf, Greenttea Game has certain liability under the Privacy Shield if both (i) the agent processes the information in a manner inconsistent with the Privacy Shield, and (ii) Greenttea Game is responsible for the event giving rise to the damage.
With respect to personal information protected under or transferred pursuant to the Privacy Shield Framework, Greenttea Game is subject to the investigatory and enforcement powers of the Federal Trade Commission.
We’ll keep your information for as long as necessary to provide you with the Services, fulfil our legal obligations, and/or exercise, defend or establish our rights.
How long we retain your personal information depends on why we collected it and how we use it, but we will not retain your personal information for longer than is necessary for to provide you with the Services or for our legal requirements.
We will retain personal information that is connected with your account and/or the Services you use from us for as long as you have an active account with us. We will take measures to delete this personal information if you delete your account. However, you acknowledge that we may retain some information after you have closed, or we have deleted, your account with us where necessary to enable us to meet our legal obligations or to exercise, defend, or establish our rights.
We work hard to protect your information but you also have a role to play.
We implement reasonable and appropriate security measures to help protect the security of your information both online and offline and to ensure that your data is treated securely and in accordance with this Privacy Policy. These measures vary based upon the sensitivity of your information.
If you have an account registered directly with Greenttea Game, your profile information is protected by the password you use to access your Greenttea Game account. It is important that you protect and maintain your Greenttea Game account’s security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your Greenttea Game account, the Services allow you to request that instructions be sent to you that explain how to reset your password. Where you access our Services through another account (for example, a social network) please keep that account information secure as well. We urge you to log out of your Greenttea Game account and any social network account you have used to access our Services when you are finished using them.
While we take precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk.
We’ll let you know about any material changes to the Privacy Policy.
You can contact us with your questions, comments, or concerns.
If you have any questions, comments, or concerns regarding our Privacy Policy and/or privacy practices, please send an email to GreenTTeaGame@gmail.com